Who we are

I am Fiona Lochhead and my website address is: http://northpathcounselling.co.uk. At North Path Counselling I am committed to protecting your privacy and handling your personal information with care, confidentiality and in accordance with UK data protection law. I am registered with the Information Commissioner’s Office (ICO).

What Information I Collect

Your name, Your contact email and phone number. Appointment details. Brief Notes relating to counselling sessions

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Why I Collect Your Information

Your information is used to respond to your enquiry, to arrange and manage appointments, provide counselling services, to meet legal, ethical and professional obligations and maintain accurate records.

Your personal information is stored securely using password protected electronic systems. I take reasonable steps to protect your information from loss, misuse or unauthorised access.

Records are kept only for as long as necessary to meet professional legal an insurance requirements before being deleted.

Confidentiality

Everything discussed during counselling is treated as confidential. However, Confidentiality may be broken where there is a serious risk of harm to you or another person. Disclosure is required by law. A court orders the release of information. Where possible I will discuss with you first.

Under UK data protection law you have the right to access your personal information. Request correction of inaccurate information. Request deletion where appropriate . Make a complaint to the ICO.

Cookies

This website may use cookies to improve your browsing experience. you can manage or disable cookies through your browser settings. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to This Policy

This privacy policy may be updated from time to time. The latest version will always be available on this website.